Support Center

Access resources and support tailored to ensure your success with our platform.

Getting Started

New to our platform? Explore our comprehensive guides and tutorials to help you navigate and make the most out of our services.

Account Setup

Learn how to create and manage your account, including setting up profiles, passwords, and security settings.

Using Our Features

Step-by-step instructions on how to use key features like AI mock calls, performance reports, and more.

Subscription Plans

Understand the different subscription options, how to upgrade or downgrade, and manage your billing information.

Personalization

Discover how to customize your dashboard and settings to align with your team’s unique workflow.

Frequently asked questions

How do I reset my password?

To reset your password, go to the login page and click on “Forgot Password.” Follow the instructions sent to your registered email to create a new password.

How can I update my account information?

You can update your account information by logging into your account, navigating to the “Account Settings” section, and editing your details as needed. Be sure to save your changes.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers for subscription payments. You can manage your payment method in the “Billing” section of your account.

How can I view my billing history?

To view your billing history, log into your account, go to the “Billing” section, and click on “Payment History.” You’ll see a detailed record of all your transactions.

What should I do if I encounter a technical issue?

If you experience a technical issue, try refreshing the page or clearing your browser cache. If the problem persists, please contact our support team via live chat, email, or phone.

How do I report a bug?

To report a bug, please go to the “Support” section of your account, click on “Report a Bug,” and provide detailed information about the issue. Our technical team will address it promptly.

Troubleshooting

Encountering an issue? Find solutions to common problems and learn how to troubleshoot effectively.

Login Issues: Can’t access your account? Follow these steps to regain access.
Feature Not Working: If a feature isn’t working as expected, here’s how to fix common issues.
Performance Problems: Experiencing slow load times or glitches? Learn how to optimize your experience.

Contact Support

Still need help? Our support team is here to assist you with any issues or inquiries.

Live Chat: Get instant support through our live chat feature. Available [Hours of Operation].
Email Support: Reach out to us via email at [support@example.com]. We’ll respond within [timeframe, e.g., 24 hours].
Phone Support: Prefer to speak to someone? Call our support team at [Phone Number] during [Hours of Operation].

Resource Library

Access a wide range of resources to enhance your experience and knowledge.

User Guides

In-depth guides covering every aspect of our platform.

Video Tutorials

Watch tutorials to learn how to use our features effectively.

Best Practices

Tips and tricks from experts to help you get the most out of our services.